45ph Privacy Policy

1. Introduction

45ph ("we", "us", "our", "the Company") operates the online gaming platform accessible at 45ph.asia and is committed to protecting the privacy and personal data of all individuals who interact with our platform, including registered players, account applicants, and website visitors ("you", "your", "Data Subject").

This Privacy Policy is issued in accordance with Republic Act No. 10173 (Data Privacy Act of 2012), its Implementing Rules and Regulations, and applicable issuances of the National Privacy Commission (NPC) of the Philippines. By accessing the 45ph platform, creating an account, or providing personal information to 45ph in any form, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

This Privacy Policy should be read together with the 45ph Terms & Conditions, which are incorporated by reference.

2. Information We Collect

2.1 Information You Provide Directly

When you register a 45ph account, make deposits or withdrawals, contact support, or otherwise interact with the platform, we may collect the following categories of personal information:

• Identity Information: Full legal name, date of birth, gender, and government-issued identification document number (e.g., Philippine National ID, passport, driver's license, SSS/GSIS/PhilHealth/TIN ID);
• Contact Information: Philippine mobile number, email address, and home address;
• Financial Information: GCash mobile number, PayMaya account, bank account details (BPI, BDO, Metrobank), and transaction history on the 45ph platform;
• Account Credentials: Username and hashed password (we do not store plaintext passwords);
• Verification Documents: Copies of government-issued ID, selfie photographs for identity verification, and proof of address submitted during KYC processes.

2.2 Information Collected Automatically

When you access the 45ph platform, we automatically collect certain technical and usage information, including:

• IP address and approximate geographic location;
• Device type, operating system, browser type, and screen resolution;
• Session start/end times, pages visited, game sessions initiated, and in-game activity logs;
• Referral source (how you arrived at 45ph.asia);
• Cookies and similar tracking technologies (see Section 8).

2.3 Information from Third Parties

45ph may receive personal information about you from third-party identity verification providers, payment processors (GCash, PayMaya, Visa/Mastercard acquiring banks), and fraud detection services. This information is used solely for the purposes described in this Privacy Policy.

3. How We Use Your Personal Data

45ph processes your personal data for the following purposes:

• Account Registration & Management: To create, maintain, and administer your 45ph account, including identity verification and age verification (21+ requirement);
• Service Delivery: To enable access to 45ph games, process deposits and withdrawals, and provide customer support;
• Regulatory Compliance: To fulfil obligations under applicable gaming regulations, anti-money laundering (AML) laws, and the Data Privacy Act of 2012, including KYC verification and suspicious transaction reporting to PAGCOR and the AMLC where required;
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized access, bonus abuse, and other conduct prohibited under our Terms & Conditions;
• Responsible Gaming: To monitor gaming patterns, enforce deposit limits and self-exclusion requests, and provide appropriate responsible gaming interventions;
• Communications: To send you transactional messages (deposit confirmations, withdrawal notifications, security alerts) and, with your consent, promotional communications about 45ph offers;
• Platform Improvement: To analyze usage patterns and technical performance data for the purpose of improving the 45ph user experience;
• Legal Proceedings: To establish, exercise, or defend legal claims involving 45ph.

4. Legal Basis for Processing

45ph processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012:

• Contractual Necessity: Processing necessary for the performance of the 45ph Terms & Conditions to which you are a party (account management, payment processing, service delivery);
• Legal Obligation: Processing required to comply with applicable laws and regulations, including gaming regulations administered by PAGCOR, AML obligations, and NPC requirements;
• Legitimate Interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your data protection rights;
• Consent: Processing for marketing communications and optional platform features, where your explicit consent has been obtained and can be withdrawn at any time.

5. Data Sharing & Disclosure

5.1 Third-Party Service Providers

45ph may share your personal data with carefully selected third-party service providers who process data on our behalf under strict confidentiality agreements and data processing agreements. These include payment processors (GCash/Maya Philippines, BancNet, Visa/Mastercard acquiring banks), identity verification providers, game content providers (JILI, Pragmatic Play, Evolution Gaming), cloud hosting providers, and fraud detection services. These providers are permitted to use your data only for the specific services they provide to 45ph.

5.2 Regulatory Disclosure

45ph is legally required to disclose player information to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other competent Philippine government authorities when required by law, court order, or regulatory directive. 45ph will comply with all such lawful requests.

5.3 No Sale of Personal Data

45ph does not sell, rent, or trade your personal data to any third party for commercial purposes. Any sharing of your data with third parties is strictly limited to the purposes described in this Privacy Policy.

6. Data Retention

45ph retains your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, subject to the following minimum retention periods:

• Account Data: Retained for the duration of your active 45ph account, plus a minimum of 5 years after account closure, in compliance with AML record-keeping requirements;
• Transaction Records: Retained for a minimum of 5 years from the transaction date, as required by AMLC regulations;
• KYC Documents: Retained for a minimum of 5 years after the end of the customer relationship;
• Technical/Log Data: Retained for up to 12 months for security and fraud detection purposes;
• Marketing Data: Retained until you withdraw consent or request deletion, whichever occurs first.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with 45ph's data disposal procedures.

7. Data Security

45ph implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 45ph platform;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Access controls restricting 45ph employee access to personal data on a strict need-to-know basis;
• Regular security audits and penetration testing by qualified third-party security professionals;
• Multi-factor authentication for 45ph employee access to systems containing personal data;
• Incident response procedures for prompt detection, containment, and notification of personal data breaches in accordance with NPC reporting requirements.

While 45ph takes all reasonable precautions to protect your data, no security system is impenetrable. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 45ph will notify you and the NPC within the timeframes prescribed by law.

8. Cookies & Tracking Technologies

45ph uses cookies and similar tracking technologies on the 45ph.asia website. Cookies are small text files stored on your device that help us recognize returning users, maintain session integrity, and analyze platform usage.

8.1 Types of Cookies Used

• Strictly Necessary Cookies: Essential for core platform functionality, including login session management and security. These cannot be disabled without affecting your ability to use 45ph;
• Performance Cookies: Collect anonymized data about how users navigate 45ph.asia to help us improve platform performance and user experience;
• Functional Cookies: Remember your preferences (e.g., language settings, last-played games) to provide a more personalized experience;
• Targeting/Analytics Cookies: Used with your consent to understand user acquisition channels and measure the effectiveness of 45ph communications.

You may control cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using core 45ph services but may affect certain personalization features.

9. Your Data Subject Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 45ph:

• Right to be Informed: The right to know what personal data 45ph holds about you and how it is being processed;
• Right of Access: The right to request a copy of your personal data held by 45ph;
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to Erasure (Right to be Forgotten): The right to request deletion of your personal data, subject to 45ph's legal retention obligations;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format;
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe 45ph has violated your data privacy rights.

To exercise any of these rights, please contact 45ph's Data Protection Officer at the contact details provided in Section 13. 45ph will respond to verified data subject requests within 15 business days.

10. Children's Privacy

The 45ph platform is strictly restricted to individuals who are 21 years of age or older, in compliance with PAGCOR regulations and applicable Philippine gaming laws. 45ph does not knowingly collect personal information from persons under 21 years of age. If 45ph becomes aware that personal data of an underage individual has been collected, the account will be immediately suspended and the personal data deleted or returned in accordance with applicable law.

Parents and guardians who believe their minor child has provided personal information to 45ph should contact our Data Protection Officer immediately at the details provided in Section 13.

11. Cross-Border Data Transfers

In order to deliver the 45ph platform services, some of your personal data may be transferred to, stored in, or processed in countries outside the Philippines — for example, by cloud infrastructure providers or international game content providers. Where such transfers occur, 45ph ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under Philippine law, including through contractual arrangements incorporating the NPC's standard data transfer clauses or equivalent protections.

By using the 45ph platform, you acknowledge and consent to the transfer of your personal data as described in this section.

12. Changes to This Privacy Policy

45ph reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or regulatory requirements. Material changes will be communicated to registered players via email notification or in-platform notice at least 7 days before the changes take effect.

Your continued use of the 45ph platform following the effective date of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically. The "Last Updated" date at the top of this page indicates the most recent revision.

13. Contact & Data Protection Officer

If you have questions, concerns, or requests regarding this Privacy Policy or 45ph's processing of your personal data, please contact our designated Data Protection Officer (DPO):

• Data Protection Officer, 45ph
• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 via the 45ph platform after signing in to your account
• Response Time: 45ph DPO aims to acknowledge all privacy enquiries within 3 business days and provide a substantive response within 15 business days.

If you are not satisfied with 45ph's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (privacy.gov.ph). 45ph cooperates fully with NPC investigations.

This Privacy Policy was last reviewed and updated in June 2026. 45ph is committed to transparent, lawful, and responsible processing of all player personal data.